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Ordering System

  • Ordering System
  • How to place an order
  • Adding Extras
  • Cancelling Ordered/Served/Ready Items
  • Removing ordered items
  • Moving ordered items
  • Payment Process
  • Excluding Ingredients
  • Reorder the same product

Kitchen Display

  • Kitchen Display System
  • Filtering Products
  • Receiving New Ordered Items
  • Printing Ordered Items
  • Sending Prepared Items Back to Servers

Retail Sales

  • Managing Retail Sales

Table Management

  • Creating a Table Category
  • Editing Table Category
  • Deleting Table Category
  • Creating a Table
  • Editing a Table
  • Deleting a Table
  • Self Order Settings

Menu Management

  • Creating Product Category
  • Editing a Product Category
  • Deleting a Product Category
  • Creating a Product
  • Editing a Product
  • Deleting a Product
  • Publishing Menu

Employee Management

  • Adding Employees
  • Updating an Employee
  • Deleting an Employee
  • Messaging your Employees
  • Generating QR Code for Employees

Customer Management

  • Adding a Customer
  • Updating a Customer
  • Delete Customer

Table Reservation

  • View Reservations
  • Adding a Reservation
  • Updating a Reservation
  • Deleting a Reservation

Delivery System

  • Delivery System Overview
  • Add & Update Customer
  • Adding Customers Orders
  • Manage Orders In-Delivery
  • Managing Invoices
  • Caller ID App

Cash Book

  • Cash Book

Dashboard

  • Statistics
  • Sales by Categories
  • Sales by Products
  • Sales by Employees
  • Sales by Tables
  • Sales by Customers
  • Sales by Payment Types
  • Sales by Hour
  • Sales by Days
  • Most Sold Products
  • Least Sold Products
  • Adjusting Date Filters
  • Pie Chart
  • Bar Chart
  • Table List

Payment Process

Payment Process Initiation  #

To initiate a payment process: 

  1. Tap on the corresponding ‘Table’ that has previously been ‘Served’ 
  1. Tap on ‘Pay’ at the bottom left-hand side of the screen (Figure 1) 
Figure 1. Initiate Payment Process for Table 
  1. A pop-up is displayed with options ‘Pay Separately’ or ‘Pay Together’ 
  1. If ‘Pay Separately’ is selected, a counter is displayed on the left-hand side of each item (Figure 2) 
Figure 2. Pay Separately Counter 
  1. Tap on the item to select the number of items a customer has to pay. (Figure 3) 
    Example: Customer A has ordered 5 ‘Carrots & Broccoli‘ and Customer B has ordered 5 Carrots and Broccoli. If Customer A is paying first, 5 ‘Carrots and Broccoli‘ will be selected for Customer A. 
  1. Tap on the ‘Pay’ button at the bottom left-hand side 
Figure 3. Select Number of Items to Pay Separately 

If ‘Pay Together’ is selected, the app switches to Payment screen that has:  

  1. Sub-total 
  1. Ability to add discount in percentage or amount (ability for waiters to add discount can be toggled on/off from Settings –> Is the waiter/waitress allowed to make a discount 
  1. To-be-paid/Total amount 
  1. Payment Type: Card, Voucher, Cash, Combined (customizable through Settings –> Payment Types)  
  1. Number keypad 
  1. Option to ‘Print a Detailed Receipt’ is available to German customers only 
Figure 4. Pay Together 
  1. If ‘Combined’ is selected, the payment is divided between Card, Voucher and Cash (Figure 4)  
  1. Tap on ‘Finish Payment’ 
Updated on November 13, 2021
Moving ordered itemsExcluding Ingredients
Table of Contents
  • Payment Process Initiation 

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