OrdersTracker lets the restaurant owner(s) activate the self-ordering facility for desired tables. This feature helps the customers to do self-ordering. You can set the self-ordering facility for as many tables as required.
Through Self-order settings, you can generate a QR code and make it available to a table. When a customer comes for dine-in to the table, he can use the available QR code and put the order himself.
Before activating self-ordering for a table, you must enable the self-ordering through settings. To enable self-ordering, refer to Enabling Self Ordering below.
Enabling Self Ordering #
To enable self-ordering:
- Tap
in the Top Bar.
A popup menu displays. - From the popup menu, tap Settings.
- Under Settings, tap Common Settings.
- Under Common Settings, tap Self-Service settings.
The Self-service settings page displays.
- In this page, enable the following:
Can the customers take orders by themselves.
Activating Self Order for Tables #
You can activate self-ordering for a table, once this functionality is enabled.
To activate self-ordering for a table:
- Tap
in the Top Bar.
A popup menu displays. - From the popup menu, tap Master Data.
- Under Master Data, tap Tables.
The Tables page displays. In this page, you can view the list of existing table categories. - Tap Tables for the desired table category.
The tables of the selected category display. - Tap Actions for the table where you want to specify self-ordering.
A popup menu displays. - From the popup menu, tap self-order setting.
The Self-order setting dialog displays.
In this dialog, the system generates a QR code for the selected table. You can make this QR code available to the table for customers. Customers can scan this QR code and use the self-ordering service. - In Self-order setting dialog, you can perform the following actions:
Save to gallery: Let you save the QR code to the photo gallery.
Renew: Lets you re-generate a QR code in case of any problem or issue if required.